My Order
Can I cancel or change my order?
To ensure prompt delivery, we begin processing orders immediately after receiving them. Due to our fast processing time, we cannot cancel or change an order once it's submitted. Juice Beauty is not responsible for packages sent to the incorrect addre
My order was missing an item, what should I do?
We're sorry about that! Please contact our Juice Beauty Support Team by emailing [email protected] or using the link below. Contact Juice Beauty Support
I received the wrong item, can you help?
We're so sorry for this mistake! Please get in touch with our Juice Beauty Support Team by emailing [email protected] or using the link below. For a more efficient support experience, please let us know what item was missing and what yo
My order shows as delivered, but I can't find it.
With the tracking number provided on your shipping confirmation, please contact the shipping carrier noted in your tracking details for any further delivery details. If you cannot locate it through the carrier, please email Juice Beauty Support at cu
What are your delivery carriers?
US Standard Ground Shipping / Free US Ground ShippingWhen you select US Standard Ground Shipping or Free US Ground Shipping, your order will be shipped using the best carrier option based on your location and delivery efficiency. Our system automatic
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes via USPS.
Where can I track my order?
Once your order has shipped, you will receive a Shipment Confirmation email. This email will contain your tracking number and a link to track your package.
What payment methods are accepted?
Currently, Juice Beauty accepts the following forms of payment: Visa, America Express, MasterCard, Discover, Diners Club, Apple Pay, and Afterpay. Please note that we currently do not accept pre-paid gift cards other than Juice Beauty eGift Cards.
Do you offer gift-wrapping services?
Juice Beauty does not currently offer gift wrapping.
I am an international customer. Where can I purchase your products?
Juice Beauty currently ships to Canada. We currently do not ship to any other countries. Subscription orders are not available for international orders.
Do you accept international credit cards?
Yes, for international orders only. Please see more information in checkout.